Dishwasher has visible signs of damage

Resolution

Issue:

• Dishwasher has visible signs of damage

Applies to:

• dishwasher

Resolution:

1. Discovering damage when unpacking the appliance:

• Please contact your dealer immediately to notify them that the appliance was damaged during delivery.
• You will find the dealer’s phone number on the invoice or the delivery note.

Warning: Do not attempt to connect or use the appliance.

2. Discovering damage after installing / using the appliance for the first time:

• You should also contact your dealer in this case to notify them of the damage.

3. Requesting a service:

• If you want to replace the component yourself, visit our Webshop.
• If possible, state the component concerned when requesting a service by an Authorized Service Center.

Note: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

Make a note of the reported error code and quote it when you request an engineer. This will not solve your problem, but it will help our engineer identify the cause of the problem.

• Report error code: CN

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.