What is the maximum carpet thickness on which to use the automatic vacuum cleaner?
Resolution
Question:
- What is the maximum carpet thickness on which to use the automatic vacuum cleaner?
Applies to:
- Pure i9 series robotic vacuum cleaner
- RX9 series robotic vacuum cleaner
Answer:
1. The robotic vacuum can only maneuver up to maximum height of 2.2 cm.
Medium-pile carpet (less than 2.2 cm):
- When the robotic vacuum reaches the edge, it will continue cleaning the rest of the room and comes back later to clean the carpet separately.
High-pile carpets (greater than 2.2 cm):
- The robotic vacuum cannot clean them. When the robot reaches the edge, it will continue cleaning the rest of the room.
Was this article helpful?
Related Articles
- Will I need to use another vacuum cleaner apart from the robotic vacuum?
- What happens if a (new) obstacle gets in the area already mapped by the robotic vacuum?
- Starting the robotic vacuum (App Links)
- Robotic vacuum main brush is not working well
- Robotic vacuum stops while running, with no lights, error message or the display is blank
- Robotic vacuum starts to clean just a specific part of the room
- Robotic vacuum makes noise while cleaning /running
- Robotic vacuum doesn’t charge or doesn't seem to finish charging
- If the robotic vacuum gets stuck (under the bed, between the chairs)
- How to proceed when the robotic vacuum is displaying an error message